Frequently asked questions

Sizing

How do I choose my size?
Use our size guide and compare it with a garment you already own. If you are between sizes, choose the larger one for a relaxed fit.

Do caps and beanies come in sizes?
The embroidered cap has an adjustable strap and the knit beanie is one size.

Ordering and payment

How do I pay?
Pay with M-Pesa at checkout. Your order is confirmed once payment is received.

Can I order for a delegation or school?
Yes. Send us the items, sizes and quantities and we will confirm availability and timing before you pay.

What is inside the Delegate Gift Box?
The box holds a selection of official GLUNS merchandise. Message us before ordering to confirm the current contents.

Delivery

Where do you deliver?
We deliver within Nairobi and to other parts of Kenya. Options and fees appear at checkout.

Will my order arrive before the symposium?
Order early to give yourself time. If you have a deadline, tell us when you order and we will let you know what is possible.

Exchanges

What if something does not fit?
Contact us soon after delivery. Items should be unworn and in their original condition. Our returns policy has the full details.

About the shop

Is this shop run by the United Nations?
No. This is the merchandise shop of the Global Leaders United Nations Symposium and does not represent the United Nations.